Refund policy

REFUND & RETURNS POLICY

At South Coast Style, we take pride in the quality of our magazine and products. Please read our policy carefully before making a purchase.

Magazines & Back Issues Due to the nature of print media, we are unable to accept returns or offer refunds on magazines or back issues simply because you have changed your mind. However, if your magazine arrives damaged or in an unsatisfactory condition, please contact us within 7 days of receiving your order at hello@southcoaststyle.com.au with a photo of the damage, and we will arrange a replacement or refund at our discretion.

Subscriptions Subscriptions are non-refundable once an issue has been dispatched. If you wish to cancel your subscription, please contact us before the next issue dispatch date to avoid being charged for the following edition. We are unable to offer refunds for issues already sent.

If an issue is lost in transit, please contact us and we will do our best to arrange a replacement, subject to stock availability.

Print Shop As all prints are produced to order, we are unable to accept returns or offer refunds unless the item arrives damaged or faulty. If your print arrives damaged, please contact us within 7 days of delivery with a photo of the damage and your order details, and we will arrange a replacement or refund.

Gifting Suite Returns and refunds on gifting products are assessed on a case-by-case basis. Please contact us within 7 days of receiving your order if there is an issue with your purchase.

Change of Mind We do not offer refunds or exchanges for change of mind on any of our products.

How to Lodge a Claim To lodge a return or refund request, please contact us at hello@southcoaststyle.com.au with your order number, a description of the issue, and supporting photos where applicable. We aim to respond to all enquiries within 3 business days.

Australian Consumer Law Nothing in this policy is intended to exclude, restrict, or modify any rights you may have under the Australian Consumer Law.